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Privacy Policy

Privacy Policy

Effective Date: [3.1.2025]

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Round Lake ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.RoundLakeCommunity.com ("Website").

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By using this Website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our Website.

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1. Information We Collect

We collect both personal information (such as name, email, phone number, and address) and non-personal information (such as browser type, IP address, and website usage).

We collect information when:

  • You submit a contact form or application.

  • You make a payment or reservation.

  • You communicate with us via email, phone, or social media.

  • You browse our Website (cookies, analytics tracking).

Under California Consumer Privacy Act (CCPA/CPRA) and Oregon privacy laws, you have the right to request details about the information we collect.

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2. How We Use Your Information

We may use your information for:

  • Providing services such as property management, reservations, and payments.

  • Responding to inquiries and requests.

  • Processing payments securely.

  • Improving our Website and customer experience.

  • Legal compliance and fraud prevention.

We do not sell or share personal data with third parties for direct marketing.

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3. How We Protect Your Information

We implement security measures in line with FTC regulations, Oregon law, and the California Privacy Rights Act (CPRA), including:

  • SSL encryption for secure transactions.

  • Restricted access to personal data.

  • Compliance with PCI-DSS for payment processing.

Despite our efforts, no system is 100% secure. Please take precautions when sharing sensitive data online.

4. Cookies & Tracking Technologies

Our Website uses cookies, analytics tools (such as Google Analytics), and similar technologies to enhance user experience. You can disable cookies via your browser settings.

Under California’s "Do Not Track" (DNT) law, we honor DNT signals where applicable.

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5. Your Privacy Rights

California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the right to:
✅ Request access to personal information collected about you.
✅ Request deletion of your personal information.
✅ Opt-out of data sharing for targeted advertising.
✅ Non-discrimination for exercising privacy rights.

To exercise your rights, email us at [Insert Email] with “California Privacy Rights Request” in the subject line.

Oregon Residents

Oregon privacy law provides similar protections, allowing users to request data access and deletion.

Federal Rights (GDPR Where Applicable)

If you are outside the U.S., GDPR may apply, granting rights to access, correct, or delete your data.

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6. Third-Party Services

We may use third-party services such as:

  • AppFolio for tenant payments and property management.

  • Google Analytics for tracking website usage.

  • Wix as our website host.

These third parties have their own privacy policies governing data collection.

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7. Children's Privacy

Our Website is not intended for children under 13, in compliance with COPPA (Children’s Online Privacy Protection Act). If we learn that a child’s personal information has been collected, we will delete it.

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8. Data Retention

We retain personal data for as long as necessary to fulfill business, legal, and compliance purposes. When data is no longer needed, it is securely deleted.

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9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Effective Date”. Continued use of the Website after changes constitutes acceptance.

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10. Contact Us

For privacy-related inquiries or requests, please contact:

📍 Round Lake Community
📧 [office@roundlakecommunity.com]
 

If you believe your privacy rights have been violated, you may also file a complaint with:

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